Gold Bat Game Privacy Policy — Your Data, Our Responsibility

Gold Bat Game only collects information that is strictly necessary to provide you with our services. We never ask for more than we need.

Collected at the time of registration

• Full name (as per National ID)
• Mobile number and email address
• Date of Birth (for age verification)
• Password (stored as an encrypted hash, never in plain text)

For KYC verification

• Scanned copy or photo of your National ID card
• Selfie with ID
• Payment Method Verification Details

Automatically Collected Information

• IP Address and Device Type
• Browser & Operating System Information
• Activity logs on the platform (game history, betting records)
• Cookie & Session Information

Every piece of data collected is used for a specific purpose. Gold Bat Game never misuses your information.

Gold Bat Game stores your data in internationally certified, secure data centers. All data is kept in an encrypted state at all times.

• All necessary data is retained for as long as your account remains active.
• After account closure, financial transaction records are kept for up to 5 years as required by law.
• Identity verification documents are retained for a maximum of 2 years after account closure.
• Gaming logs and session data are automatically deleted after 12 months.

Gold Bat Game strictly safeguards the confidentiality of your data. Information is shared with third parties only in the specific circumstances outlined below.

When Your Data May Be Shared

• Payment Processors: Minimum necessary information shared with payment providers such as bKash, Nagad, and City Bank to process transactions.
• Legal Authority: When required by a valid court order or a lawful request from a regulatory authority.
• Technology Partners: For service operations (such as server hosting) — however, they are not permitted to access users directly.

Cookies are small data files stored in your browser. Gold Bat Game uses three types of cookies.

• Essential Cookies: To maintain your login session and ensure platform security — these cannot be disabled.
• Functional Cookies: To remember your language preference and game settings — these are optional.
• Analytics Cookies: To understand user behaviour and improve the site — these can be disabled.

You can disable optional cookies at any time from your browser settings. However, disabling essential cookies may affect the site's functionality.

Every Gold Bat Game member has the following rights over their own data. These rights are free to exercise and can be used at any time.

Gold Bat Game strictly does not serve anyone under the age of 18. Any violation of this policy will be addressed immediately.

• Your date of birth is verified at the time of registration.
• Age verification documents are required as part of the KYC process.
• Gold Bat Game does not collect or store data belonging to minors under any circumstances.
• If a minor's account is identified, it is immediately closed and all associated data is permanently deleted.

Gold Bat Game uses industry-leading technology to protect user data. Our security framework operates across multiple layers.

• Transfer Protection: TLS 1.3 encryption applied to all data transmissions.
• Storage Security: AES-256 encryption on all servers.
• Access Control: Even Gold Bat Game staff have limited access — strictly on a need-to-know basis.
• Regular Audits: Periodic security audits conducted by third parties.
• Breach Response: In the event of a data breach, affected users will be notified within 72 hours.

Gold Bat Game may update this Privacy Policy as needed. Every change will be communicated transparently.

• Notice will be sent to your registered email at least 14 days before any significant changes take effect.
• The "Last Updated" date at the top of the page will always reflect the most recent revision.
• Previous versions are available on request.
• If you do not agree to the updated policy, you may close your account and request the deletion of all your data.